Terms of Service

These Terms of Service ("Terms") form a binding agreement between you and Visual Minds Learning, LLC ("VML," "we," "our," or "us"), a limited liability company. They govern your use of visualmindslearning.com, the VPA™ (Visual Performance Assessment) tools, courses, and any related services (together, the "Service"). By creating an account, purchasing a plan, or continuing to use the Service, you agree to these Terms. If you do not agree, please stop using the Service.

1. Eligibility

You must be at least 18 years old and, if you are using the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

2. Educational content

Content on the Service — including the VPA™ framework, screeners, reports, activities, courses, and handouts — is for professional education and general information. It does not constitute medical, legal, or financial advice, and does not create a therapist-patient relationship. Practitioners are responsible for applying independent clinical judgment in their own practice.

3. Accounts

You are responsible for keeping your account credentials confidential and for all activity under your account. Provide accurate information at sign-up and keep it up to date. Notify us promptly of any unauthorized access.

4. Acceptable use

You agree not to:

• Use the Service in a way that violates any law or third-party right;
• Attempt to reverse engineer, decompile, or otherwise derive the source code;
• Scrape, probe, or interfere with the security or integrity of the Service (including with malware, denial-of-service attempts, or automated crawlers outside our robots.txt);
• Resell, sublicense, or redistribute paid content, including PDF reports and course materials;
• Share your account credentials with any other person.

5. Intellectual property

All content, courses, and frameworks (including the VPA™) are owned by Visual Minds Learning, LLC and are protected by copyright, trademark, and other laws. We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service and purchased content for your personal or professional use, within the scope of your plan. You may not reproduce, distribute, or create derivative works without our prior written permission.

6. Payments and subscriptions

Payments on this site are processed by Stripe. When you check out, your card and billing details are collected directly by Stripe under Stripe's Services Agreement. Applicable taxes are calculated at checkout where required.

Subscription plans (monthly and annual) automatically renew for successive billing periods until you cancel. You can cancel at any time from your Account page using the Manage billing button, which opens Stripe's secure customer portal; you keep access until the end of your current billing period. One-time purchases grant lifetime access to the current version of the tool you purchased.

7. Refunds

We offer a 30-day money-back guarantee on all VPA™ purchases. Details are on our Refund Policy page.

8. Service availability

We work to keep the Service running, but we do not guarantee that it will be uninterrupted, timely, secure, or error-free. We may modify, suspend, or discontinue any part of the Service at any time.

9. Suspension and termination

We may suspend or terminate your account or access to any part of the Service for material breach of these Terms, non-payment, suspected fraud or security risk, or repeated policy violations. On termination, your license to use paid content ends. You may terminate your account at any time by contacting us.

10. Warranty disclaimer

The Service is provided "as is" and "as available." To the fullest extent permitted by law, we disclaim all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement.

11. Limitation of liability

To the fullest extent permitted by law, VML will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, or goodwill, arising out of or related to your use of the Service. Our total aggregate liability for any claim arising out of or related to these Terms will not exceed the amount you paid to us in the twelve (12) months before the event giving rise to the claim. Nothing in these Terms limits liability that cannot be limited under applicable law (such as for fraud or personal injury caused by our negligence).

12. Indemnification

You agree to indemnify and hold VML harmless from any claim arising out of your misuse of the Service, your content, or your violation of these Terms or any third-party right.

13. Governing law

These Terms are governed by the laws of the state in which Visual Minds Learning, LLC is organized, without regard to conflict-of-laws rules. Any dispute will be resolved in the state or federal courts located in that state.

14. Changes

We may update these Terms from time to time. Material changes will be posted here with an updated "Last updated" date. Continued use of the Service after changes constitutes acceptance.

15. Contact

Questions about these Terms? Reach us via the Contact page.